Terms and Conditions

Effective Date: July 2024

1. Introduction

Welcome to Emerald City Internet. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Provided

Emerald City Internet provides internet and TV services as described on our website. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We are not liable for any interruptions or errors in our services.

3. Account Responsibilities

To use certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Payment and Billing

All payments for our services are due as specified in your service agreement. You agree to provide accurate and complete payment information and to promptly update your payment details if necessary. Failure to make timely payments may result in service interruptions or termination.

5. Use of Website

You agree to use our website for lawful purposes only and in accordance with these Terms and Conditions. You must not use our website in any way that could damage, disable, overburden, or impair our services or interfere with any other party’s use of our website.

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Emerald City Internet or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Emerald City Internet shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

8. Indemnification

You agree to indemnify and hold harmless Emerald City Internet, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or services, or your violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state in which Emerald City Internet operates, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of that state.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any such changes constitutes your acceptance of the revised terms.

11. Termination

We may terminate or suspend your access to our website or services at our sole discretion, without prior notice, for any reason, including if we believe you have violated these Terms and Conditions. Upon termination, your right to use our website and services will immediately cease.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Phone: (206) 209-2440

Email:

[email protected]

[email protected]

Thank you for choosing Emerald City Internet. We look forward to providing you with exceptional service.